By using the services provided by Travelling Folks, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.
When you decide to embark on a journey with Travelling Folks, you’ll experience a seamless booking process. It all starts with your selection of travel services, whether it’s flights, accommodations, tours, or packages. Once you’ve made your choices, our system will check the availability of these services in real-time, ensuring that you have access to the most up-to-date information.
After you’ve made your selections and provided the necessary details, Travelling Folks will initiate the booking process. Once the booking is successfully completed, you’ll receive a detailed booking confirmation via email. This confirmation is a crucial document that outlines all the vital information related to your reservation.
We strongly encourage you to thoroughly review the booking confirmation to ensure that all the details are accurate. This includes your travel dates, flight times, hotel information, and any other services you’ve booked through Travelling Folks. Should you notice any discrepancies or have any questions, our customer support team is always ready to assist you in clarifying any concerns or making necessary adjustments to your reservation.
At Travelling Folks, we understand the importance of a transparent and secure payment process. To make your travel experience as convenient as possible, we offer various payment methods for your bookings. Whether you prefer to pay with credit/debit cards, bank transfers, or other digital payment options, we strive to accommodate your preferences.
In most cases, payment for travel services is due at the time of booking. This approach ensures that your reservations are confirmed promptly, allowing you to lock in the travel dates and services you desire. However, some exceptions may apply, particularly for customized or complex travel arrangements, where different payment schedules may be negotiated.
We value your trust and security in every transaction. Rest assured that our payment processing is encrypted and follows industry-standard security protocols, safeguarding your financial information. Travelling Folks will never compromise on the security and confidentiality of your payment data.
Additionally, it’s important to note that if payment is not received in a timely manner as specified in the booking process or by our team, Travelling Folks reserves the right to cancel your reservations. This is done to ensure fairness to other travelers and to maintain the integrity of our booking system.
Understanding the need for flexibility in travel plans, Travelling Folks offers a range of cancellation policies to accommodate various circumstances. We recognize that sometimes, unforeseen events can disrupt your travel arrangements, and our cancellation policies aim to strike a balance between providing travelers with options and protecting the interests of our travel partners.
Cancellation policies can vary depending on the specific service, supplier, and the time of your cancellation. We strongly advise all travelers to review the cancellation policy associated with their reservation before finalizing the booking. This information is typically available during the booking process, and it will clearly outline the terms and conditions related to cancellations and refunds.
Refund eligibility is determined based on the cancellation policy in effect at the time of booking. Our dedicated customer support team is available to guide you through the cancellation process and assist with any refund requests. Please keep in mind that Travelling Folks may charge cancellation fees in accordance with the supplier’s policy, as our goal is to ensure fair and transparent dealings for all parties involved.
We understand that travel plans can change, and we’re here to support you through the process, ensuring that your journey with Travelling Folks is as stress-free as possible.
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